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Reminder : If using USB, disconnect the USB printer cable between the printer and the computer before installing software.

Microsoft: Fix problems that block programs from being installed or removed If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart. Uninstall the printer software from Control Panel > icon view > Programs and Features Windows Start > Search for Control Panel and open NOTE: If the printer software shows installed but is not working as expected, remove and reload the software. Printer software installed and listed > (If) Software is out of date or is not working Programs_and_Features_Printer_Desktop_Icons_5 HP Scan is named for itself and provides a direct call to the HP Scan software. The Printer Assistant is named for the printer and provides access to Print, Scan, and Tools The installation of the full printer software adds two shortcut icons to the Desktop. When the full driver printer software is installed,įind the printer software listed in Control Panel > icon view > Programs and Features. Printer Software Check - Is the printer software installed? Make sure your VPN is switched Off when installing software. HP Smart and other print software / applications benefit from having the full driver installed. Install the Full Feature Software / full driver printer software for the printer. Preparation - Install Full Driver Printer Software The driver includes HP Scan – HP Scan supports scanning / saving / printing your scan content. The full driver provides the foundation on which other programs and printing software depend. > Check / Install the Full Feature Software / full driver printer software Scroll down to Related Videos - Find and watch the video for your setup HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories